• Section 1. Violations and Descriptions of Appropriate Use
• Section 2. Reporting to Red Dawg's TOS/Abuse department

Impersonation/Forgery

Adding, removing, or modifying identifying network header information ("spoofing") in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous re-mailers and nicknames does not constitute impersonation. Using deliberately misleading headers ("munging" headers) in news postings in order to avoid Spam e-mail address collectors is allowed provided appropriate contact information is contained in the body of the posting.

Privacy Violations

Attempts, whether successful or unsuccessful, to gain access to any electronic systems, networks or data, without proper consent, are prohibited.

Threats

Threats of bodily harm or destruction of property are prohibited.

Harassment

Threatening or harassing activity is prohibited.

Illegal Use

The use of any Red Dawg service for illegal purposes is prohibited.

Reselling

The resale of any Red Dawg service without proper authorization from Red Dawg Internet. is prohibited. Persons wishing to act as resellers may review details of the Red Dawg Partner Program, available at http://www.reddawg.net/referral_program.html

Copyright Infringement

All material published must be owned by the publisher or the appropriate releases must have been obtained prior to publishing. Red Dawg Internet will co-operate with all agencies attempting to assert their rights in these matters.

Any activities, which adversely affect the ability of other people or systems to use Red Dawg services or the Internet, are prohibited. This includes "denial of service" (DoS) attacks against another network host or individual user.

Interference with, or disruption of, use of the network by others, network services or network equipment is prohibited.

It is the customer's responsibility to ensure that their network is configured in a secure manner. A customer may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A customer may not permit their network, through action or inaction, to be configured in such a way that it gives a third party the capability to use their network in an illegal or inappropriate manner.

Red Dawg Internet does not tolerate, endorse or participate in e-mail spamming. Sending unsolicited commercial e-mail is prohibited. We cannot authorize bulk e-mailing although we do recognize that in some instances this is a valid and useful form of marketing for both senders and recipients.

Using a Red Dawg e-mail or Web site address to collect responses from unsolicited commercial e-mail is prohibited.

Sending large volumes of unsolicited e-mail, whether or not that e-mail is commercial in nature is prohibited. All solicited e-mail should have been confirmed through the use of a double opt-in list (i.e. the recipient must confirm their wish to receive that particular e-mail twice).

Activities that have the effect of facilitating unsolicited commercial e-mail, or large volumes of unsolicited e-mail, whether or not that e-mail is commercial in nature, are prohibited. Users operating mail servers must ensure that they are not open relays

(see http://www.reddawg.net/open_relay.html )

Anonymous bulk e-mailings are not permitted and we will terminate the accounts of any customers who attempt to do this. This may happen without notice.

If we receive any complaints from recipients or other third parties, or any mailing causes technical problems on our systems, we may take further action to stop this happening again. This may involve the termination of any accounts the sender has and may occur without notice.

In the event that we are alerted to anyone sending bulk e-mails, we will generally attempt to make contact with the senders to discuss appropriate actions.

We recommend that anybody undertaking this kind of activity has a data protection statement on their Web site explaining how the company fulfils their obligations in terms of the Data Protection Act.

Senders must give recipients the ability to easily contact the sender and remove themselves from their mailing list.

Senders must be sure that recipients are aware that they are listed on the sender's e-mailing list and that they themselves provided their information or authorized a third party to do so on their behalf.

Senders must make every effort to ensure that the information they are sending is of interest to the recipient and matches the reason given for the collection of the e-mail address in the first place (e.g. e-mail collected from people interested in Motorcycle Products should not be sent e-mail relating to tattoos, no matter how likely it may seem that they will be interested in the same topic).

In the event of any problems being caused by this type of activity, we will make every effort to ensure that the problem is resolved as quickly as possible.  This includes full co-operation with any relevant authorities.

Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, or the AUP of any other Internet Service Provider, which includes, but is not limited to, the facilitation of the means to spam.

Red Dawg customers should use their best judgment when posting to any newsgroup. Many groups have charters, published guidelines, FAQs, or ‘community standards’ describing what is and is not considered appropriate. Usenet can be a valuable resource if used properly. The continued posting of off-topic articles is prohibited. Commercial advertisements are off-topic in most newsgroups, especially non-commercial regional groups. The presence of such articles in a group is not indicative of the group's intended use. Please familiarize yourself with basic USENET netiquette before posting to a newsgroup.

Newsgroup spamming: Spam is, first and foremost, a numerical metric-posting of substantively similar articles to multiple newsgroups. This form of Spam is sometimes referred to as "excessive multi-posting" (EMP). Red Dawg considers ‘multi-posting’ to 10 or more groups within a two-week period to be excessive.

Hostile attacks or invectives (flames) aimed at a group or an individual poster are generally considered inappropriate in Red Dawg service groups. Flames in the non-service groups are discouraged. Many newsreaders offer filtering capabilities that will bring certain messages to your attention or skip over them altogether (kill files).

Red Dawg customers may not cancel messages other than their own messages. A customer may cancel posts forged in that customer's name. Red Dawg may cancel any postings that violate this AUP.

Using a Red Dawg Web site address or Red Dawg hosted Web account for the purpose of distributing illegal material is prohibited. Red Dawg will co-operate with authorities to remedy breaches of this policy.

Using a Red Dawg Web site address or Red Dawg hosted Web account to collect responses from unsolicited commercial e-mail is also prohibited.

Red Dawg account descriptions specify current limits on bandwidth and disk utilization. Where limits are not specifically defined the judgment of the Red Dawg Internet Technical Support team shall be used to define those limits. The use of bandwidth or disk space in excess of those limits is not permitted. The total number of bytes transferred from an account’s Web and FTP space determines bandwidth utilization. The total number of bytes required to store an account’s Web, FTP, and Mail data determines disk utilization.

If Red Dawg determines that excessive bandwidth or disk space utilization is adversely affecting Red Dawg's ability to provide service, Red Dawg may take immediate action. Red Dawg will attempt to notify the account owner by e-mail as soon as possible.

Red Dawg requests that anyone who believes that there is a violation of this AUP should direct the information to the AUP Abuse Staff at this address:

robrien@reddawg.net

Red Dawg customers who wish to report ‘spam’ from a non-Red Dawg source should send copies of the e-mail they received along with full header information. Some messages may not receive a response, but Red Dawg may use the information received at this address to aid in the development of Red Dawg's filter lists.

All issues involving other e-mail abuse originating from Red Dawg e-mail or network addresses should also be sent to the above address.

All issues regarding USENET ‘news’ abuse issues originating from Red Dawg customers.

Other suspicious activity such as port scans or attempts to penetrate network resources and virus distribution.

Copyright infringement.

Red Dawg may take any one or more of the following actions in response to complaints:

• Issue warnings: written or verbal
• Suspend the customer's newsgroup posting privileges
• Suspend the customer's account
• Terminate the customer's account
• Invoice the customer for administrative costs and/or reactivation charges

What information should be submitted?

1. The IP address used to commit the alleged violation
2. The date and time of the alleged violation, including the time zone or offset from GMT
3. Evidence of the alleged violation

Copies of e-mail with full header information provide all the required information, as do syslog files and firewall logs. Other situations will require different methods.